Developing SMART Goals

Developing SMART Goals

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Developing S.M.A.R.T. Goals


Using the S.M.A.R.T. acronym can help develop meaningful individual goals which are linked to department, division, or College-wide goals.
S
Specific
Clearly and simply state the expected outcome by addressing the “5 W’s”:· Who is involved?· What is to be accomplished (current state/behaviors vs. the desired outcome)?· Where?· By When?· Why is it important to do this (the purpose/benefit of accomplishing the goal)?
Is linked to Departmental/priorities and/or individual key areas of responsibility
(essential functions). Use action verbs to help describe expectations (see list).
M
Measurable
How will you know the goal has been successfully met? How will performance be
measured? Include numeric or descriptive measures that define:· Quantity· Quality· Cost· Efficiencies· Due date (cycles or a set project deadline)· Observable actions
A
Achievable
Identify goals which can actually be accomplished and at the same time stretch the
individual so they feel slightly challenged. Does the employee possess the necessary knowledge, skills, and abilities needed to achieve the goal?
R
Realistic
Goals that you have the resources to accomplish (e.g. skills, funding, equipment, time,
staff).
T
Time-defined
Identify the necessary completion date or frequency to be maintained to ensure the
required outcome. What is the earliest, achievable/realistic, the date for the goal to be
started and completed?




Examples of “S.M.A.R.T.” Goals




Original Goal

Revised S.M.A.R.T. Goal


Organize department processes.
Document key department processes and procedures. Review with supervisor and then distribute for internal use by end of the current review period.
Continue with professional
Development.
Attend a class on time management in the next six months and share the information learned at a team meeting. Apply, on an ongoing basis, at least one skill that was learned.
Create a system to track grants.
Create a system to track international grants so the information can be sorted and reported on initially by source, date, and amount. A system to
be completed by the end of March.
Ensure lab safety.
Put in place, documented, safety training for new staff, to be offered within a few days of their hire. Ensure that annual safety training is provided for all lab staff as required throughout the year.
Fix database.
Identify issues with current database and prioritize based on operational need and time spent to resolve. Rework database to resolve issues, test changes, and launch new database within the next six months. Review enhancements two months after implementation.
Improve budget and expense statement
processing.
Reconcile budget and expense statements within a week of receipt from Finance Office.
Order supplies for the office.
Check supply inventory bi-weekly and re-order as needed to avoid
shortages.
Timely snow removal.
Remove snow from and salt/sand walkways and building entrances at the start of each shift.
Improve attendance.
Arrive promptly by the start of shift each work day to eliminate tardiness. Arrive at work each day on time and ready to begin work.
Expand menu choices.
Research, test and evaluate three new vegetarian entrees each semester for the coming academic year.
Track department audiovisual
resources.
Design and implement the use of a spreadsheet to track loan of
departmental audiovisual resources for use by the beginning of the calendar year.
Effectively supervise staff.
Hold weekly team meetings to review work, address concerns, share ideas, and pass along relevant information from attendance at managers meetings. Guide staff to successfully achieve their goals through monthly 1:1 meetings in which goals are reviewed, progress is noted, and feedback
is provided.

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